ICP 09 - Roles

So from the email after the phone call, what roles do you have the option to do in the summer?
And more importantly which are you going to choose?!


I have:
Quick service F&B
Full service F&B
Merchandise
Character Performer
Operations (Attractions/Park Greeter/Parking)
Lifeguard
Custodial
Costuming-Backstage
Vacation Planner
Recreation
Bell Services
Quick service - Kitchen only
Character Attendant
Role hopper (Quick service F&B/Merchandise/Operations)

Personally, I was not expecting a huge list like this that takes up two pages, but I think I am going to go for the following (in order):
Operations
Character Attendant
Role Hopper

 

I was originally going to put Character attendant as my first choice but I'm having a few second thoughts about it. Mearly for the reason that I've never yet been spoiled by seeing a character without their...hat, and I'm a tiny bit feared that it'll spoil some of the magic if I do.

So...

Operations
(Character Attendant)
Merchandise
Recreation

And I might put Lifeguarding, but only as a last resort. I've done that before, and although I had a great time with it, I want to try something different with more guest interaction.

 

your list was longer than mine, most of them were taken off when i got mine.

not sure what order, i may ask about the likely hood of getting them.

Character
Attractions
character Attendant
Merchandise

im not the best swimmer so life guarding is out. and ive had enough of food service from all my years at mcdonalds...even though i know it would be different at disney. i would prefer to do something towards my degree.

 

I wouldn't have a problem being a Lifeguard, although if I wanted to spend my summer lifeguarding, I can do that here in the UK like I did this summer.
I know it would be slightly different lifeguarding at Disney, but I dont think I would get as much satisfaction and guest interaction as other roles available.
But then again, if this was the only way to go next summer, I am all for it!

 

I really want to work on attractions, merchandise, restaurants or character attendent. Not sure I'd be good as a lifeguard lol.

 

Hey. Did you get this in a word document where you have to number your choices, or what?

Thanks,

Liam.

 

Where did you get that list, thats different from the one i got?

I wouldnt mind being a lifeguard but i dont think i would be a very suitable one!

 

Yes, it was from the word document titled "ICP Role Checklist Summer 2009.doc", and it requires you to number your choices.
I sure hope they dont want me to number all the choices.

 

I didnt have character attendant, lifeguard, attractions or role hopper on mine.

This is my list from the list you have given:

Character Performer
Attractions
Character Attendant
Merchandise

 

yeah, i'm the same as leom!
my list just extended lol!

so from yours, it would be:
Operations (ours was originally just main entrance ops)
Role hopper
Full service F&B
Merchandise
Costuming-Backstage
Quick Service F&B
(Recreation) - don't know what that is!!!

xx

 

our list was shorter! we had:
Quick Service F&B
Main Entrance Ops
Merchandise
Full Service F&B
Custodial
Housekeeping
Bell Services
Character Performer
Costuming - backstage role

so we had housekeeping in addition!
what does recreation say it does?
xx

 

I think everyone gets a different set of options depending on your CV, phone interview and the like.
Doesn't really seem fair though as we should all have the same opportunity to do everything. In some ways though, less options would be easier to make a desicion on numbering!

 

Recreation
Assisting guests in one or more recreational areas such as towel rental, watercraft rental, marina operations, arcades, children’s activities, slide operations, or resort recreational facilities
Keeping work area clean
Maintaining safety standards
Experience prolonged exposure to outside weather elements

Not really what to make of this role to be honest. I know the roles are vague, but this is extremely vague!

 

maybe, but everyone who had them at the start of sep got the same list.....
ahh well, i guess we'll get a final list on mon!!
xx

 

Vauger than most I think!
Though it sounds like you'd be working at a resort instead of a park (or maybe a waterpark?)
I especially love 'prolonged exposure to outside elements'!
just in case we hadn't got that from all the other jobs that say work outside!
xx

 

i got these options
Quick Service Food and Beverage
Responsibilities may include:
• Selling food and beverages at outdoor carts and/or indoor restaurants
• Taking and filling orders, multi-tasking
• Preparing and assembling food items in a kitchen area, including the use of a fryer, grill, broiler, and other industrial cooking equipment
• Cash handling - both manual and using computerized registers
• Bussing tables, cleaning kitchen and counter equipment, and emptying trash cans
• Dispensing and selling alcoholic beverages
• Setting and stocking tables, outdoor carts, and restaurants
• Heavy lifting, pushing heavy carts
• Working with cleaning chemicals
• Working independently or as part of a large team
• Standing for extended periods, working outdoors
• I am receptive to working in Quick-Service Food & Beverage at the Magic Kingdom, which may include working extended shifts in a high-volume environment.

( ) Merchandise
Responsibilities may include:
• Demonstrating and selling merchandise in indoor and outdoor areas
• Cash handling - both manual and using computerized registers
• Stocking and cleaning shelves and carts
• Receiving/putting away stock and deliveries
• Stroller/wheelchair rental – including repetitive lifting, stacking, and pushing strollers and wheelchairs
• Preparation of food/candy
• Selling of alcohol and tobacco
• Providing information to Guests
• Approaching Guests and engaging them in conversation
• Preparing packages for shipping/delivery
• Working independently or as part of a large team
• Standing for extended periods, working outdoors

( ) Custodial
Responsibilities may include:
• High Guest interaction while working independently
• Extensive cleaning – including restrooms and toilets
• Working with cleaning chemicals and equipment
• Bussing tables in restaurants and outdoors
• Sweeping and mopping
• Emptying trashcans, lifting heavy garbage bags
• Driving pargo carts
• Vacuuming, dusting, and cleaning pool decks
• Providing Guest information
• Standing for extended periods, working outdoors


( ) Main Entrance Operations
Responsibilities may include:
• Working in one or more of the following areas:
o Park Greeter
• Greeting all Guests who enter the park and validating their tickets
• Operating turnstile areas
o Ticket Operations
• Selling various ticket media at our water parks, Downtown Disney, or Disney’s Wide World of Sports
• Using computerized ticketing systems
• Strong knowledge of Walt Disney World Resort ticket media
• Cash handling - both manual and using computerized registers
• Assisting with audience control, including during parades
• Cleaning main entrance areas
• Standing for extended periods, working outdoors





( ) Full Service Food and Beverage
Full-Service Food and Beverage is a non-tipped role.
Responsibilities may include:
• Greeting and seating Guests in restaurants
• Managing a seating chart and resolving Guest situations
• Utilizing a computerized reservation/seating system
• Cash handling – both manual and using computerized registers
• Rolling silverware, folding napkins, and keeping area stocked
• Light cleaning, multi-tasking
• Standing for extended periods, working outdoors


( ) Housekeeping
Responsibilities may include:
• Cleaning multiple Guest rooms including toilets, showers, sinks and tubs
• Working with cleaning chemicals
• Replenishing linens
• Making beds, requiring repetitive bending and pulling
• Pushing large carts
• Dusting and vacuuming
• Emptying trashcans
• Responding to Guest requests for items or directions
• Heavy lifting, standing for extended periods
• Working independently with limited Guest contact



( ) Bell Services
Bell Services Dispatch is a non-tipped role.
Responsibilities may include:
• Assigning luggage deliveries, including directing bellmen
• Greeting Guests upon arrival at resorts
• Handling and storing luggage, which requires heavy lifting (including overhead lifting)
• Using a computerized dispatch system, multi-tasking
• Answering Guest calls and responding to service requests
• Taking luggage off buses, vans and cars
• Tagging luggage
• Standing for extended periods, working outdoors















( ) Character Performer
Responsibilities may include:
• Portraying specific costumed character roles
• Working in hot, confining, heavy costumes with limited range of vision
• Communicating non-verbally to Guests
• Signing autographs and posing for photographs
• Interacting with Guests outdoors and in dining establishments
• Potential to perform in parade and/or puppeteer roles
• Must pass audition for this role.
Due to costuming requirements, special consideration will be given to individuals 4' 8" - 5' and 6' - 6' 3".




( ) Costuming-Backstage Role
Responsibilities may include:
• Issuing costumes to fellow Cast Members
• Operating computerized costume checkout system
• Working around performers in various stages of dress
• Operating basic laundry equipment
• Overhead reaching, bending, and heavy lifting
• Moving heavy costumes from location to location
• Handling and laundering soiled garments
• Standing for extended periods, working outdoors
• Working independently, with minimal to no Guest interaction

 

Well I think at this point they just needed to fill bullet points.
Keeping your area clean and maintain safety standards along with working outside in hot conditions is a role for all cast members, and this is said on many Disney website.
Basically, I think Recreation is just an excuse to fill any places they have at the time, or where they need extra staff. I know at my leisure centre we are sometimes refered to as Recreational Asssistants, and essentially we run around and do anything that is required. Can be fun though as you never know what you are going to be doing next.

 

Does anyone have the Disney description from their list for a Character Attendant? I already know what's involved in the role, but i would like to know what exactly they are looking for experience wise.

It's my #1 (and practically ONLY) choice. I have always wanted to do it.

 

Character Attendant
Maintaining show quality and Character integrity
Directing guests on taking appropriate photographs
Providing audience control
Set up and removal of stanchions, ropes and poles
Retrieving and arranging strollers

Not sure where the stroller bit comes from, although the fun you can have with strollers

 

I will need to rethink all the this. I had my list before now its got more on it so more choice, wooohooo!